Share your experience
Do you have a disability of any kind? We want to hear your stories and give you a platform to share your travel experiences. Together we can change the industry.
Write to usInclusive travel
Travel that includes everyone.
Inclusive travel is key to ensuring everyone can enjoy vacation experiences. Lack of accessible information and infrastructure still holds many people back—even though a large share of the population lives with disabilities.
About 27% of people aged 16+ have a disability, and 42% of people with disabilities want to travel more. Accessible travel should be a reality for all.
Why it matters
Why is inclusive travel important?
Do you remember how many people with disabilities you met on your last trip? From our experience, it was fewer than one in four—yet many travelers live with disabilities. We believe accessible travel can be a reality for all, and that everyone should experience new places and meet new people, regardless of ability.
Your influence
Become a changemaker
Accommodations have a huge impact—and you, as a traveler, can encourage them to improve. Open your eyes to the accessibility measures properties can implement.
- 1
Look closely
Try walking blindfolded or wearing noise-canceling headphones (with a friend keeping you safe) to better understand challenges some travelers face.
- 2
Talk to the team
Discuss your observations with hotel staff. Example questions you can ask:
- I noticed there is no Braille signage. Have you considered adaptations so guests with visual disabilities can enjoy a stay here?
- When I arrived, I had difficulty getting my suitcase through the door. What is your experience with wheelchair access at the entrance?
- 3
Share what you learn
Help others find disability-friendly options by giving feedback via ChargeHolidays and noting what you observed. Download Wheelmap and share details about accommodations, restaurants, and venues you visit—your contributions save others hours of frustration.
ChargeHorizons
What we do—accessible travel for all
Transparent display of accessibility in the categories visual and hearing impairment, walking disability, and cognitive impairment—so everyone finds reliable information. Data comes from hotels and from you, thanks to crowdsourcing.
Blog articles featuring accommodations that support guests with disabilities and stories from travelers with disabilities to share needs and inspiration. Reach out if you would like to share your experience.
Coaching and training for hotel staff on welcoming guests and employees with disabilities—behavior and infrastructure (e.g. ramps, Braille signage).
Engaging all travelers: partnerships with Wheelmap and the Travel Detective Club, which teaches social sustainability during a trip.
Connecting accommodations with cooperation partners—for example includo, who produce products such as soap, granola, and welcome cookies in inclusive workplaces.
Do you have additional ideas for improving accessibility in travel? We want to hear from you.
For hotel conversations
Inclusive travel facts and figures for engaging hotel staff
Need convincing points for why inclusion matters? Here are some facts:
1 bn+
customers worldwide
live with disabilities. Excluding them also means losing partners, friends, children, and colleagues who choose where they spend their money.
$$$
Tourism spending
People with disabilities contribute billions to tourism annually—and that spending is growing. Accessible offers can unlock loyal guests.
386M
workers
An estimated 386 million workers worldwide have a disability—accessibility helps guests and teams.
22%
by 2050
People aged 60+ are expected to make up about 22% of the global population. Aging increases the likelihood of disability—why turn away a fifth of potential guests?
Everyone benefits
Five reasons everyone should care
- 1.About one in four people will experience disability for at least part of life—through illness, aging, or accidents.
- 2.More accessible buildings help everyone: heavy luggage, strollers, pets that cannot use stairs, bikes, and more.
- 3.Planning trips with parents or children? Accessible holidays matter when relatives and friends benefit from inclusion.
- 4.Investments in accessibility improve public facilities and technology—smoother travel for all.
- 5.Accessible travel helps diverse groups journey together, enriching experiences and communities.
Take the next step
Excited to learn more or get active?
Read more on the mindful travel blog, become a Sustainable Travel Ambassador, or download the app, book your next trip, and help change the industry.